16:26 01 Oct 19
One of my HVAC outdoor units was very noisy and tried to show to builder as well as technician. They tried to convince me that this was normal. I tried to record noise from neighbors and mine to show difference. Created one more ticket with Airton, David came and checked every aspect of the AC unit and isolated the issue that the noise is from Compressor. Later David and Rod came and replaced the compressor and explained me the tips to take care of out door unit during winter. I am very satisfied with the quality of service and professionalism by David and Rod.
21:27 14 Jul 19
The service was professionally rendered by your technician (Mr.Scott). He was courteous and helpful as he checked our heating and cooling.
20:54 24 Jun 19
When things go great it's easy, but when they don't do as planned it's how the company reacts and takes care of it that makes the difference. I had an issue and brought it to the attention of Julia (one of the service managers) she was understanding, empathetic, caring and responsive....even gave me her cell #. Julia sent me their senior tech Mike Jensen. If I had an AC company I would want him working for and representing me. Courteous, caring, professional and thorough. Mike made sure the job was done right. As I send to him when he left, great seeing you, but I hope I don't see you soon. Thanks Julia & Mike.
20:41 19 Jun 19
I had my semi-annual maintenance checkup today. The technician was Scott Maples. He was knowledgeable, efficient and very courteous, answering any and all questions that I had. Thank you Scott for your outstanding service.
21:17 13 Jun 19
Ali Abyaneh is a great technician. He took his time to perform the service and answered all of our questions. He is professional, friendly and honesty. He represents his company well. I will highly recommend Ali and request him for our future services. Thanks so much Ali.
18:28 12 Jun 19
Seth Young arrived promptly, politely and performed the service evaluation very well and professionally. He explained the whole system, asked to check the filters but I told him they had been replaced in October and didn't need to be checked. He did an outstanding job!I will definitely use Airtron again for all of my heating and air conditioning needs.
00:20 22 May 19
Scott Maples service Tech was outstanding. I have a service contract with Airtron going on 5 years and Scott has been the only tech that explained to me how my heating & air condition system works He was very informative, polite and made sure that I understood everything about the system and how it worked. He took the time to be sure that I was happy with the service which he provided me. I am requesting that Scott be my tech on all my service calls.